The Fine Print: Our Commitment to Transparency
At Sage & Grain, we don't believe in hiding behind complex jargon. We're here to build furniture that lasts for generations, and that starts with a foundation of trust and clear communication.
Terms of Service
Welcome to Sage & Grain. By engaging with our Toronto-based workshop for custom cabinetry or handcrafted herb gardens, you're agreeing to the standards we've set to ensure excellence. Ever wondered why artisanal quality takes time? It's because we're committed to the grain.
1. Bespoke Commissions
When we embark on a custom furniture project, we define the scope together. Our team starts the wood-selection process only after a 50% deposit is received. We're talking about high-grade walnut, oak, and reclaimed pines that require careful handling. Remember, slight variations in color and texture aren't flaws; they're the signature of real wood.
2. Delivery and Installation
We deliver throughout the Greater Toronto Area. Whether we're installing a full kitchen suite or dropping off a handcrafted herb box, we'll coordinate a 4-hour window. Doesn't that sound better than waiting all day? Our artisans personally oversee the installation to ensure a perfect fit.
Lead Times
Standard projects take 6-10 weeks. Quality can't be rushed.
Refunds
Bespoke items are non-refundable once construction begins.
Local Craft
All pieces are made at our Arjay Crescent workshop.
3. Privacy and Data
We don't sell your data. We're woodworkers, not data brokers. Your contact details are used solely for project correspondence and occasional updates about Sage & Grain collections. We believe in keeping things simple.
Questions about these terms?
Don't hesitate to reach out. We're happy to walk you through the details over a coffee or a phone call.
Contact Our Team